Association Design provides management and administrative services to associations looking to move to the next level. We streamline processes and provide support to give your association a platform for growth.
We combine twenty years of working with association and proven business management skills to add value to your association.
We offer the unique combination of experience, strategic ability and practical knowledge to deliver results.
Our collaborative working style helps us to deliver our services efficiently and effectively with relevant and clear outcomes.
Our services help attract and retain members by enhancing the value of being a member of your association.
Our shared office infrastructure allows your association to punch above its weight with service, whilst controlling costs.
Supporting your leadership team allows them to focus on the areas that matter to stakeholders.
Your association has the benefit of a dedicated manager with the backup of a professional team.
Shared Office Space
Board & Committee Support
Event & PD Registration
A DEDICATED MANAGER, A DEDICATED TEAM
SCALABLE, RELIABLE AND PROACTIVE
Employing staff is expensive. Wages, superannuation, holidays, sick leave, insurance and dedicated infrastructure increase the cost of running your association, which reduces your investment in core activities.
With Association Design you only pay for the hours you need and you can easily scale up as required.
You receive the benefits of a dedicated manager, the reduced costs of shared resources and the backup of a professional team.
Our service provides a dedicated staff member at specified times to manage your association.
Our model allows complete transparency: you decide what tasks are most important to your association and your manager works only for your association during the designated times.
A dedicated manager is available for associations seeking 8 to 38 hours support a week.
Associations requiring less than 8 hours a week may prefer to seek assistance with specific tasks, rather than having a staffed office.
A COMPLETE SOLUTION
A key service your dedicated manager is able to undertake is the updating and maintenance of your association’s website. We recommend a WordPress based site that has very low ongoing costs, is flexibility and easily managed. We are able to provide hosting and backup facilities. Our experience has been associations save significant amounts by bringing their information technology ‘in-house’ by reducing website hosting fees and IT consultant fees.
Managing the finances of an association can be one of the most important roles of a committee and one of the most stressful. It doesn’t need to be. We provide day-to-day management of your finances including bank account reconciliation, tracking income and expenses, issuing invoices, creating payments for authorisation and generating reports.
We establish and manage online banking and accounting facilities that deliver transparency, efficiency and accuracy.
We provide an association database to manage members, functions, professional development courses and other activities of your association. Through our database we manage your membership renewals, send regular email updates to members and track membership details.
Your manager will look after all aspects of your membership database for you.
As part of our standard service we provide your association with a merchant facility. We make it easy for members to join and pay their renewals online. Of course, functions and other activities can also be booked and paid for online.
Your conference manager can manage your social media platforms and upload media from the committee on a regular basis.
MEMBERSHIP MANAGEMENT & ENGAGEMENT
This is our core service and is the first priority for most clients. Your dedicated manager will look after your members from when they join, payments, answering questions and replying to emails. Your dedicated manager becomes the initial point of contact for the association.
Regular member updates can be sent quickly and easily. We recommend direct emails to members in two formats: regular, short eBlasts on a weekly basis and a longer monthly newsletter and update. eBlasts are usually a single topic update that is predominantly text based and quickly read by the recipient. A newsletter would typically include more content, topics and graphics.
Associations run on numbers. Budgets, financial versus unfinancial members, profit & loss statements, income streams and expense items, balance sheets are required for informed decisions … we provide the systems to report the numbers you need to develop your association.
BE THE VOICE FOR YOUR SECTOR
Associations are defined by their communication: updates, newsletters, journals, social media, media releases. Add value for your members by staying in touch and being the voice for your sector. We work with you to develop and execute a communication strategy that gets your message out.